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Duration of the course / workshop
Duration of the course / workshop
1 Day (8 hours)
Program Overview
Program Overview
High-performance teams are a result of a concerted effort by team members and their leaders. They never happen due to a coincidence. Their success can always be attributed to an effort made by someone in responding to the individual’s developmental needs in maximizing the potential available and achieving results. Line managers who invest their time in coaching their teams not only get more time to do strategic thinking but also grow in their careers through developing their successors. Managers need to understand the process of supporting their teams for consistently high performance.
This program will support line managers in identifying learning opportunities and providing support to their teams. It will help them understand a systematic approach to providing formal and informal coaching for improving their skill levels.
Why should student/ professional will do this course ?
Why should student/ professional will do this course ?
Do you feel the performance of your team is not upto the mark ?
Do you want to improve your working habits ?
Target Audience
Target Audience
Middle Management
Supervisory Level
Outcomes and benefits
Outcomes and benefits
To enhance the execution capability of teams in the field
To increase team spirit and develop people
To inculcate an effective feedback process
To unify employees working habits
To implement processes uniformly
Course Outline/content
Course Outline/content
1. Manager as a coach
2. All about the coaching system
3. Benefits and barriers
4. Differentiation between coaching and teaching
5. Making coaching work “at work” (Coaching Conversation)
6. The STEER Model
Spot the opportunity
Tailor it
Explain and Demonstrate
Encourage
Review
7. Dos and Don’ts in Field Coaching
8. The Field Coach and the Senior Field Coach
9. Questioning Techniques
10. Effective Listening Techniques
11. Giving Feedback and Constructive Criticism
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